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First principles
assessment
Why introduce flexible working hours?
Demand impacts
Short and long run demand responses
Level of response
Supply impacts
Financing requirements
Expected impact on key policy objectives
Expected impact on problems
Expected winners and losers
Barriers to implementation
Why introduce flexible working hours?
From a transport perspective, flexible working hours are introduced to
spread travel demand beyond conventional peak hours and thus, reduce congestion
and/or to facilitate alternatives to solo commuting, which in turn reduces
congestion. Flexible hours facilitate ride sharing by allowing co-ordination
of schedules, cycling by allowing off peak travel in less congested conditions
and public transport use by giving the flexibility to fit in with timetables
and cope with unreliability (where the flexitime is not a rigid model).
From a business perspective, the ultimate aim is to increase efficiency
through reduced congestion.
There are also a number of other productivity related motivations. For
the employee, flexible working hours
- Provide family friendly working practices by allowing employees to
meet dependent care responsibilities,
- Enable employees to combine work with other responsibilities and interests,
- Reduce the need to take un-paid leave or use holiday entitlement to
meet responsibilities,
- Allow greater job satisfaction through the above and because work
can be completed when motivation and energy levels are high.
For the employer, flexible working hours
- Increase the ability to adapt staffing levels according to seasonal
demand and customer requirements, thus improving customer service,
- Increase staff motivation and commitment because staff needs are met,
- Increase competitive edge in attracting and retaining staff,
- Reduce absenteeism
- Reduce overtime costs
- Accommodate the various need and circumstances of employees.
Whilst these employee and employer benefits may not be directly related
to transport, where congestion is not perceived to be a problem, they
may be a means of persuading a business to introduce at least one measure
with the potential to reduce traffic.
A brief survey of company flexible hours policies (University of Glamorgan,
2002; OCPE, 2002; WRc, 2002; DataViz, 2002; Carnegie Mellon University,
2002; Lucent Technologies, 2002; Monash University, 2002) available via
the internet suggests that the majority of organisations do not recognise
transport benefits in relation to flexible working hours. Few mentioned
participating in ride sharing,
avoiding traffic congestion and co-ordinating work schedules with a limited
bus service as potential benefits. Transport impacts are more likely to
be mentioned at a government policy level, for example Treasury Board
of Canada Secretariat (2002).
Demand impacts
The demand impacts resulting from flexible working hours depend on the
up-take of the option by employees and whether it is used as an opportunity
to use alternatives to solo driving. A study by Picado (2000) states that
"in one case study, two-thirds of employees surveyed have flexible
work schedules, yet less than twenty percent of them actually shift their
commute times to avoid congestion" (Litman, 2002). This could be
because fitting in with child care arrangements or other duties does not
allow journeys outside of peak hours and the need to meet these responsibilities
necessitates habitual travel.
Response |
Reduction in road traffic
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Expected insituations |
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Where individuals merely change when they travel. |
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When the opportunity is used to facilitate ride
sharing (where both individuals previously drove alone), or use
of public transport that previously did not fit with work hours.
Flexible working hours means that individuals are able to vary their
hours to fit in with others and public transport. |
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Drivers may take the opportunity to use a more direct
route which they would otherwise avoid due to congestion |
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NA |
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Where flexible working hours are used to compress
the working week, assuming other trips do not replace the work journeys |
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Where the opportunity is taken to use alternatives
to solo driving. Flexible working hours means that individuals can
vary their hours to fit in with public transport timetables, ride
share or cycle off peak when perceptions of danger may be less. |
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=
Weakest possible response, |
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=
strongest possible positive response |
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= Weakest
possible negative response, |
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= strongest
possible negative response |
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= No response
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Short and long run demand responses
Up-take of flexible working hours may increase over time as individuals
alter their domestic arrangements (to something more convenient) when
the opportunity arises. With regard to modal shift to public transport,
walking or cycling, there may be a small shift in the short term. This
is unlikely to increase over time unless congestion becomes significantly
worse (but does not affect the alternatives) or incentives to use alternatives
are offered.
Response
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-
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1st year
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2-4 years
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5 years
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10+ years
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-
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-
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Change job location
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-
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Shop elsewhere
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s
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Compress working week
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-
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Trip chain
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-
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Work from home
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-
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Shop from home
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Ride share
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-
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Public transport
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-
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Walk/cycle
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-
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-
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=
Weakest possible response, |
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=
strongest possible positive response |
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= Weakest
possible negative response, |
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= strongest
possible negative response |
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= No response
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*Where flexible working hours are part of an over all flexible approach
to working which allows working at home.
**May require incentives unless there is improvement in provision.
Level of response
The price elasticity of demand varies with context, primarily the type
of trip, traveller, price elasticity of related goods and services, and
whether the elasticity accounts for short term and long term demand response.
In the case of response to flexible working hours it is likely that unless
there are incentives to use alternatives, the elasticity in relation to
mode will be low, i.e. most change will be in time of travel, rather than
mode choice. Although, where ride
sharing is an option, the elasticity may be greater.
Supply impacts
The introduction of flexible working hours will not affect the supply
of road space or the supply of alternatives to solo driving.
Financing requirements
There are no financial requirements.
Expected impact on key policy objectives
Flexible working hours has potential to contribute to a number of key
objectives through reduction in congestion, but the scale of contribution
is dependent on the number of organisations in an area offering flexible
hours, the scale of up take and the degree of variability.
Contribution to objectives |
Objective
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Scale of contribution
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Comment
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The contribution will be greater in an area dominated by organisations
offering flexitime, e.g. a city centre dominated by offices. However,
contribution may be limited if staff do not significantly vary their
travel time due to other commitments or personal preference. Where
there is a shift to the shoulders of the peak this will increase
congestion then.
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The contribution will be greater in an area dominated by organisations
offering flexitime, e.g. a city centre dominated by offices. However,
contribution may be limited if staff do not use the opportunity
to travel be means other than solo driving.
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By reducing air pollution and pressure on green space. The contribution
will be greater in an area dominated by organisations offering flexitime,
e.g. a city centre dominated by offices. However, contribution may
be limited if staff do not use the opportunity to travel by means
other than solo driving.
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There are many occupations unsuited to flexible working hours,
making it an inequitable measure.
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Through reduced car use.
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The impact on a firms’ efficiency and productivity are likely to
be much greater than benefits from reduced congestion.
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The only costs should be minor administrative tasks for human resources.
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= Weakest
possible positive contribution, |
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= strongest
possible positive contribution |
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= Weakest
possible negative contribution |
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= strongest
possible negative contribution |
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=
No contribution |
Expected impact on problems
As with impacts on objectives flexible working hours has potential to
contribute to the alleviation of a number of key problems through reduction
in congestion, but the scale of contribution is dependent on the number
of organisations in an area offering flexible hours, the scale of up take
and the degree of variability.
Contribution to alleviation of key problems
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Problem
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Scale of contribution
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Comment
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Congestion-related delay
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The contribution will be greater in an area dominated by organisations
offering flexitime, e.g. a city centre dominated by offices. However,
contribution may be limited if staff do not significantly vary their
travel time due to other commitments or personal preference. Where
there is a change in travel time peak spreading could merely extend
the period of congestion.
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Congestion-related unreliability
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The contribution will be greater in an area dominated by organisations
offering flexitime, e.g. a city centre dominated by offices. However,
contribution may be limited if staff do not significantly vary their
travel time due to other commitments or personal preference. Where
there is a change in travel time peak spreading could merely extend
the period of congestion.
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Community severance
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Through reduced congestion.
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Visual intrusion
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-
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Lack of amenity
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-
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Global warming
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If congestion is reduced sufficiently to remove stop start conditions.
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Local air pollution
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If congestion is reduced sufficiently to remove stop start conditions.
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Noise
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-
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Reduction of green space
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-
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Damage to environmentally sensitive sites
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-
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Poor accessibility for those without a car and those
with mobility impairments
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Accessibility benefits will only result where public transport
is able to benefit from reduced congestion.
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Disproportionate disadvantaging of particular social or geographic
groups
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Flexible working hours are not appropriate to many occupations. |
Number, severity and risk of accidents
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Through reduced congestion |
Suppression of the potential for economic activity in the area
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The impact on a firms efficiency and productivity will
be greater than benefits from reduced congestion, although these may
be greater in an area dominated by organisations offering flexitime,
e.g. a city centre dominated by offices. |
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= Weakest
possible positive contribution, |
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= strongest
possible positive contribution |
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= Weakest
possible negative contribution |
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= strongest
possible negative contribution |
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=
No contribution |
Expected winners and losers
One would not expect everybody to benefit equally from any transport measure
and this is especially true of one targeted at particular groups of employees.
Nevertheless, benefits of reduced congestion will accrue to all road users.
Group
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Winners / losers
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Comment
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Large scale freight and commercial traffic
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Where there is a change in travel time, peak spreading will extend
the period a road is subject to congestions, reducing utilization
of freight vehicles making high value journeys.
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Small businesses
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Will benefit if there is a noticeable reduction in congestion
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High income car-users
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High income associated with high value of time, therefore may continue
to drive – those working flexible hours will benefit from ability
to avoid peak hours
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People with a low income
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-
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People with poor access to public transport
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-
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All existing public transport users
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Where routes used benefit from reduced congestion.
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People living adjacent to the area targeted
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May benefit from reduced congestion
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People making high value, important journeys
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These journeys will have higher values of time and may continue
to be made by car, but those working flexible hours will benefit
from ability to avoid peak periods
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The average car user
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Where they are able to travel more efficiently, saving time and
money.
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=
weakest possible benefit, |
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=
strongest benefit |
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= weakest
possible disbenefet, |
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= strongest
possible disbenefit |
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= neither
wins nor loses |
Barriers to implementation
Barrier
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Scale
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Comment
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Legal
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-
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Finance
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-
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Political
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Feasibility: occupations suited to flexible working hours, e.g.
office work
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Some effort from transport authorities may be needed to persuade
firms to implement flexible working hours, but the efficiency and
productivity benefits a firm experiences should make the task easy.
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Feasibility: occupations requiring continuous machine operation
or public service provision
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Flexible hours are not impossible, but a higher degree of co-ordination
and rigidity is needed to ensure cover
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=
minimal barrier, |
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=
most significant barrier |
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